Making good decisions in a hurry

Sometimes, particularly on television, decision making is presented as a choice between careful analysis and “going with the gut.” On television, of course, the gut always wins. However, in the real world this is a false dichotomy. We often, particularly in a crisis, do neither. Instead we use “heuristics.”

Heuristics enable us to make fast, highly (but not perfectly) accurate, decisions without taking too much time and searching for information. Heuristics allow us to focus on only a few pieces of information and ignore the rest.

See Miracles Happen — The Simple Heuristic That Saved 150 Lives

“Experts … often search for less information than novices do.”

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